Privacy Policy
This Privacy Policy explains how Yeaksa ("Yeaksa", "we", "us", "our") collects, uses, shares and protects personal data when you use the Yeaksale mobile application (the "App"). Yeaksale is the staff app for businesses that run their sales, customers, expenses, staff attendance and payroll on the Yeaksa platform at yeaksa.com. It is used by business owners and the staff they invite; it is not a consumer shopping app. By installing or using the App you agree to the practices described here. If you do not agree, please do not use the App.
Contents
- Who we are
- Data we collect
- App permissions
- How we use your data
- Who we share data with
- How long we keep data
- Security
- Your rights and choices
- Deleting your account
- Children
- International transfers
- Third-party links
- Changes to this policy
- Contact us
1. Who we are
The App is operated by Yeaksa, a business-software and marketplace platform based in Khan Russey Keo, Phnom Penh, Cambodia. Yeaksa provides the servers and the App to businesses ("your business") that hold a Yeaksa account. Your business decides which of its staff may sign in and what business records they enter; Yeaksa processes that data to provide the service. Contact details are in the Contact us section.
2. Data we collect
You cannot use the App without an account: a business owner or manager creates staff accounts on yeaksa.com and gives you a username and password. The App then only shows and records data belonging to that business.
| Category | What we collect | Why |
|---|---|---|
| Account information | Your username, password (stored only in hashed form), display name, role, and the business you belong to. Optionally a profile photo, email address and phone number entered by you or your business. | To sign you in and show you the parts of the App your role allows. |
| Business records you enter | Invoices, quotations and payments; products, stock and prices; customer records (name, phone number, address, map pin, documents, follow-up notes and leads); expenses and receipts; projects and tasks; laundry orders; daily reports. | These are your business's operating records. The App is the tool your business uses to create and view them. |
| Staff and HR data | Attendance check-in and check-out times, leave requests, holidays, and payroll figures for the staff of your business. | To run the attendance, leave and payroll features your business has enabled. |
| Location (while the App is in use) | When you check in or out for attendance, the App records your device's location and the street address it resolves to. When you pin a customer's address or a delivery point on the map, the coordinates you save are stored with that record. Location is never collected in the background. | Attendance verification and customer / delivery addresses. |
| Photos and files | Photos you take or choose for products, customer documents, expense receipts and payment proofs; PDFs and images the App generates for invoices and reports. | Only for the record you attach them to. |
| App lock (on device only) | If you turn on the App lock, your PIN is stored in your device's secure storage and fingerprint / face unlock is handled by Android. Nothing biometric is sent to us. | To keep the App locked on a shared or lost phone. |
| Device and technical data | The App version, device type and operating system, language and currency preferences, IP address and time of requests in our server logs. | To keep the service running and detect abuse. |
We do not collect your contacts, call logs, SMS content, background location, advertising identifiers, audio recordings or biometric data. The App contains no third-party advertising, analytics or crash-reporting SDKs and sends no push notifications through third-party services.
3. App permissions
The App may ask for the following Android permissions. Each one is only needed for the feature described and can be refused; the rest of the App keeps working:
- Location (fine/coarse, while in use) – to record where you check in for attendance and to pin customer or delivery addresses on the map.
- Camera and photos/media – to photograph products, documents, receipts and payment proofs, and to scan QR codes on invoices. The system picker is used, so we only receive the files you select.
- Bluetooth / nearby devices – to connect to a Bluetooth thermal receipt printer. Bluetooth is not used to identify you or to find other people's devices.
- USB – to connect a USB receipt printer.
- Biometrics (fingerprint / face) – to unlock the App if you turn on the App lock. Handled entirely by Android on your device.
- Storage – to save invoice and report PDFs you export, and to share them with other apps.
- Phone – to start a call to a customer's number from their record. The call is placed by your phone's dialer.
- Microphone – is declared by the camera component for video capture. The App does not record audio.
- Internet / network state – to connect to our servers and show you when you are offline.
4. How we use your data
- To sign you in and apply the role and permissions your business has given you.
- To store, display and print the business records you and your colleagues create: invoices, customers, products, expenses, projects, laundry orders and daily reports.
- To run attendance, leave and payroll for your business, including the location recorded at check-in.
- To generate invoices, receipts and reports as PDF and to send them to a printer or another app you choose.
- To keep the App secure, prevent fraud and abuse, and enforce our terms.
- To comply with legal obligations such as tax, accounting and labour law.
- To improve the App based on how its features are used, using aggregated information that does not identify you.
We do not use your data for advertising or profiling, and we do not sell it.
5. Who we share data with
We never sell personal data. Data is shared only as follows:
- Your business – the owner and managers of the business you work for can see the records you enter and your attendance, leave and payroll data, in the App and on yeaksa.com. This is the purpose of the service.
- Customers of your business – an invoice or receipt you create may show your name as the staff member who served them.
- Service providers – companies that host our servers. They may only use data to provide the service to us.
- Legal requirements – if required by law, court order or a competent authority, or to protect the rights, property or safety of Yeaksa, our users or others.
- Business transfers – if Yeaksa is involved in a merger, acquisition or sale of assets, data may be transferred as part of that transaction, subject to this policy.
6. How long we keep data
- Your staff account is kept while it is active on your business's Yeaksa account. When it is deleted, your profile, photo and App settings are removed from our active systems within 30 days.
- Business records (invoices, payments, expenses, payroll and attendance history) belong to your business and are kept for as long as the business keeps its Yeaksa account, and thereafter for up to 10 years where tax, accounting or labour law requires, in a form no longer linked to a usable staff profile.
- Server logs are kept for up to 90 days for security and troubleshooting.
- Data cached on your phone (product lists, staff lists, pictures) can be cleared at any time from the App's Settings and is removed when you uninstall the App.
7. Security
All traffic between the App and our servers is encrypted with HTTPS/TLS. Passwords are stored only as salted hashes; your session token is kept in your device's secure storage. Access to personal data is restricted to staff who need it to run the service. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data using appropriate technical and organisational measures.
8. Your rights and choices
- Access and update – you can view and edit your name, photo and password at any time in the App under Profile. Other account details are managed by your business's administrator on yeaksa.com.
- Permissions – revoke location, camera, Bluetooth or storage access at any time in your device settings; the related feature will stop working but the rest of the App will continue to function.
- Delete – ask your business's administrator to delete your staff account, or contact us (see below).
- Portability, restriction and objection – depending on where you live you may have further rights, including to receive a copy of your data or to object to certain processing. To exercise any right, contact us using the details below. We will respond within 30 days and may ask you to verify your identity first. Because business records are controlled by your business, some requests will be passed to it for a decision.
9. Deleting your account
By your business: the owner or a manager of your business can delete your staff account at any time on yeaksa.com under Users. Your sign-in stops immediately and your personal data is erased from our active systems within 30 days.
By request to us: email myyeaksa@gmail.com from an address linked to your account, or write to us with the username and business name of your account, and ask us to delete it. We will verify your identity and complete the deletion within 30 days.
Business records that your business or the law requires to be kept (see section 6) stay with the business without your usable profile attached. Everything else about you is deleted.
10. Children
The App is a work tool and is not directed at children. You must be at least 18 years old to hold a staff account. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. International transfers
Our servers and service providers may be located outside your country, including in countries that do not offer the same level of data protection as your own. Whenever we transfer data internationally we take steps to ensure it remains protected in line with this policy.
12. Third-party links
The App may open external websites or apps – for example yeaksa.com pages, a map app to navigate to a customer, a Telegram chat, or a training video hosted on YouTube. Those services have their own privacy policies and we are not responsible for how they handle your data.
13. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. If the changes are significant we will notify you in the App before they take effect. Continued use of the App after the effective date means you accept the updated policy.
14. Contact us
If you have questions about this policy or your personal data, contact:
- Yeaksa
- Khan Russey Keo, Phnom Penh, Cambodia
- Email: myyeaksa@gmail.com
- Website: https://yeaksa.com